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jpmelech626's avatar
jpmelech626
Explorer | Level 4
2 years ago

faulty storage space calculations

Ok, her it goes. Its showing me as being 1G over my limit.  here's the rub, after removing all my files, exiting all shared folder/files, etc. It still has me over my limit and trying to force me in...
Storage space
jpmelech626's avatar
jpmelech626
Explorer | Level 4

No, backups are disabled because i backup every night to and external ssd.  I literally have no usage at this point and its still showing me as over my usage limit.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey jpmelech626, sorry to hear about this.

 

Could you send us a screenshot of your plan tab so that we can have a visual of your quota breakdown as well? 


Also, are you seeing any files or folders on your homepage? 

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