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BywaterNYC's avatar
BywaterNYC
Helpful | Level 6
3 months ago

False storage warnings via email

Lately, Dropbox has been emailing to say that my free 2 GB account is half full, and that now might be a good time to upgrade to a paid plan.   Having thoroughly combed through every square inch of...
emails
Notifications
Quota
Storage space
  • BywaterNYC's avatar
    BywaterNYC
    2 months ago

    Thanks, Hannah.

     

    I blitzed the "warning" email, sorry  to say. However....

     

    I subsequently received an email saying, "Your Dropbox deletion request has been fulfilled," which sounds promising — even though was nothing in my account to delete. 😄

     

    If Dropbox sends me another false alarm, I'll post here again. But for now, thank you all for your help. Fingers crossed we're on track.

     

    P.S. Thanks for uploading my screen cap, Rich!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Thanks for that screenshot, BywaterNYC.

 

Can you also send us a screenshot of the email you received about your account being full?

 

Just make sure to hide any personal info on the screenshot.

BywaterNYC's avatar
BywaterNYC
Helpful | Level 6
2 months ago

Thanks, Hannah.

 

I blitzed the "warning" email, sorry  to say. However....

 

I subsequently received an email saying, "Your Dropbox deletion request has been fulfilled," which sounds promising — even though was nothing in my account to delete. 😄

 

If Dropbox sends me another false alarm, I'll post here again. But for now, thank you all for your help. Fingers crossed we're on track.

 

P.S. Thanks for uploading my screen cap, Rich!

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