You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

stanleykorn's avatar
stanleykorn
Explorer | Level 3
2 years ago

Erroneous "Your Dropbox is full" message

I keep getting the message that my Dropbox is full when I haven't yet used any space!
  • Rich's avatar
    Rich
    2 years ago

    stanleykorn wrote:

    I didn't ask Dropbox to back up my files.


    Dropbox doesn't enable this feature on its own. You either went into Preferences and enabled it manually, or clicked too fast through the process and enabled it when you installed Dropbox (if you just accepted all the defaults, you enabled it).

     

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!