You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Maringo's avatar
Maringo
New member | Level 2
10 months ago

Dropbox "out of space" message while at the same time showing only 50% of my space has been used.

I'm trying to access a file that someone is sharing with me in Dropbox, and I can't get past the screen that forces me to upgrade. I have the basic plan that limits me to 2G. According to Dropbox, I'...
Quota
Shared Folders
Storage space
  • Jay's avatar
    Jay
    10 months ago

    If they're sharing a file to you, then it doesn't matter how much quota you have, since the file should be visible on this page.

     

    If you're being told about quota, then it's possible it's in a shared folder, which does impact your quota usage. 

Maringo's avatar
Maringo
New member | Level 2
10 months ago

*too much space, not base.  Editor won't open.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!