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Forum Discussion
Dropbox full because of shared folder
Hi, i have a dropbox account and the free space that i have is full because of the files inside the shared folder that i have with some friends.
Is there a way to avoid that the shared folder that ...
Your English is very good Michele - well done!
And no, if you need read write access to that folder if will use your quota. If you just need read only access leave the share and ask the other person sends you a read only Shared link.
You can LEAVE and REJOIN a shared folder when ever you like.
So one method of getting space is to LEAVE the shared folder. And REJOIN it when you need it.
If you ONLY need some files from the shared folder and ONLY at some times, I would additionally ask the owner of the shared folder for a LINK to it, in that way you can use the link to it and download via web the files you need when you need them.
Although I don't agree with Dropbox, and this is the primary reason I won't spring for Pro, I understand why they did this.
It's simple, really. Say, someone creates 10 free accounts. 10 x 2GB = 20GB. Now, that person, from each account shares a folder with his main account. That person just got more, free, space.
@Mark MC somebody's expectations have everything to do with it! That is what this thread is all about: people's expectations of how the service should work. Granted, you are correct in that people have made an incorrect assumption that Dropbox won't use their personal quota when someone shares a folder with them, but the point is most people make that assumption; this is how the majority expect the service to work.
Most services try to meet their users' expectations, Dropbox is not doing that with the way they treat shared folders and personal quotas. Customers have every right to be annoyed with a provider that doesn't listen to their demands. Good businesses try to satisfy their customers. Sure, people can go somewhere else, and I am sure that's what most of Dropbox's annoyed customers have done. I use OneDrive and Google Drive now instead of Dropbox. But what kind of a business model is that? Ignore your dissatisfied customers and tell them to go and use a different service? I can't believe you would be an advocate of that kind of simple-minded suggestion.
