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Jillian123's avatar
Jillian123
Explorer | Level 4
4 months ago

Dropbox Champions Gift Card. How to redeem it?

Hi everyone, 

I redeemed my points for a $50 gift card about two weeks ago but I havent received it. How long does it usually take to be delivered to me and how will i receive it? 

Thank you,

Dropbox Basic
Storage space
  • Dansig's avatar
    Dansig
    Helpful | Level 6
    2 months ago
    I'm also facing the same dilemma! I redeemed some of my reward points for a $50 Amazon Gift Card and saw the transaction had gone through in my notifications tab. My points were also slashed. That was it!
    After a day having not received any information or communication about the Gift Card's Credentials, I decided to reach out to both Christie (on the Advocate's App), and Jessica (in the Slack Advocate's Workspace). It's now going to two days without receiving any response from them! I hope all's well!
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      27 days ago
      Dansig wrote:
      It's now going to two days without receiving any response from them! I hope all's well!

      Hi Dansig 

      Have you had a reply yet? 

      I do find they often do take a few days to get back to you, but, they do always do it 🙂

      • Dansig's avatar
        Dansig
        Helpful | Level 6
        27 days ago

        Hi Mark,

        Thanks for reaching out to me. I already received the Gift card, but I haven't received a response. This means developing events have passed my query! 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    4 months ago

    Hi Jillian123 

    That is something you will need to ask Christie or Jessica direct. I'd suggest dropping them a message on the Champions Slack channel 🙂

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