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Forum Discussion

Jon C.10's avatar
Jon C.10
Collaborator | Level 8
2 years ago

Disaster: Dropbox removing external disk support for Mac users :(

In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.   https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on...
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  • BenDBX's avatar
    BenDBX
    4 months ago
    Hi Everybody,
     
    We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article. 
     
    Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
    • This beta is only available to US-based users
    • You must be on macOS 15 beta
    • You must have an external drive that is APFS formatted and encrypted
     
    Please let me know if you have any further questions!
ArthurPix's avatar
ArthurPix
Collaborator | Level 10

Nederkoorn I’m not sure to whom you are directing this complaint but I hope it’s not me, because we are in complete agreement.

jakobsjobom's avatar
jakobsjobom
Helpful | Level 6
9 months ago

ArthurPix I guess it's towards dropbox  right? I also agree to the criticism (against them) – this situation is a disaster. And the lack of communication is beyond unprofessional. And, there seems to be conflicting info depending on who you speak to. I personally have heard from the DB support that they ar NOT working on a solution, whereas other support staff members have stated that they indeed ARE working on it. Who knows? It really sucks.

  • juliolio's avatar
    juliolio
    Explorer | Level 4
    9 months ago
    I think the lack of clear communication on a situation over a year old, encouraging the mostly professional user side to maintain an increasingly untenable legacy setup is borderline criminal. If anyone has a suggestion for a service that functions well for Mac Pro users with external drives please let us know as I will be jumping ship in the coming months if there’s not clear indication soon.
    • ArthurPix's avatar
      ArthurPix
      Collaborator | Level 10
      9 months ago

      juliolio I’ve been using Sync.com on a very fast, 4Tb external SSD for more than a year now. It’s a bit more laggy than Dropbox, but extremely reliable. Canadian servers.

      • shinbeth's avatar
        shinbeth
        Experienced | Level 13
        9 months ago

        juliolio this is what happens when a single company dominates a sector, then innovation stops and they no longer need to develop their product...

         

        ArthurPix Sync.com is laggy like you said yourself... certainly not a reliable workaround for professionals and professional freelancers. Also the sync is really slow compared to Dropbox speeds and the indexing system different too (Dropbox being far superior).

    • ArthurPix's avatar
      ArthurPix
      Collaborator | Level 10
      8 months ago

      juliolio Give Sync.com a try. I predict you’ll like it,

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