We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Jon C.10's avatar
Jon C.10
Collaborator | Level 8
2 years ago

Disaster: Dropbox removing external disk support for Mac users :(

In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.   https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on...
Desktop
dropbox business
Storage space
  • BenDBX's avatar
    BenDBX
    4 months ago
    Hi Everybody,
     
    We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article. 
     
    Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
    • This beta is only available to US-based users
    • You must be on macOS 15 beta
    • You must have an external drive that is APFS formatted and encrypted
     
    Please let me know if you have any further questions!
leeharris's avatar
leeharris
Helpful | Level 5
2 years ago

Woah! I was just looking at the update and was about to ask about this, this is not good news I don't want my hard drive full of files I use extensive externals and soon a raid, the hard drive is just for Apps and some current projects.

 

Dropbox will lose customers if they force this on clients, I have a pro account and would look for alternative if this was to happen.

  • ArthurPix's avatar
    ArthurPix
    Collaborator | Level 10
    2 years ago

    leeharris Thanks for registering your concerns. This is a loooong thread, and practically everyone feels similarly. Happily, until we hear otherwise, we’ll be able to continue using our external drives, as long as we’re happy with using the old API. If anyone has a contrary experience, we’d like to hear from you.

    • leeharris's avatar
      leeharris
      Helpful | Level 5
      2 years ago

      Yes, I think I feel a little more relaxed; misery loves company!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!