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Forum Discussion

Klkoenig's avatar
Klkoenig
Explorer | Level 4
4 months ago

Can't delete backup from Dropbox site

I have deleted an automatic hard disk backup from Dropbox but storage space is not released. Now the backup is no longer recognized. I have already removed the desktop application from the devices ...
Delete
Dropbox Backup
FAQ
Quota
Storage space
  • Walter's avatar
    Walter
    4 months ago

    Hey Klkoenig - you can get to the backups page by clicking on the upper right dotted icon shown below:

     

     

swigyfood's avatar
swigyfood
Helpful | Level 5
4 months ago

Hello Klkoenig 
Ensure the backup is permanently deleted from Dropbox's "Deleted files" section. If storage space is still not released, contact Dropbox support for assistance.

  • Klkoenig's avatar
    Klkoenig
    Explorer | Level 4
    4 months ago

    Whre can I find  'Show deleted backups'

     

    How do I get to the backup page on the website?

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      4 months ago

      Hey Klkoenig - you can get to the backups page by clicking on the upper right dotted icon shown below:

       

       

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