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Forum Discussion

BenAltizer's avatar
BenAltizer
New member | Level 2
2 years ago

Cannot Make Files Online-Only On Mac

I am essentially out of space on my computer despite having plenty available in the cloud, and the hundreds of gB's I'm using are taking up space on both my dropbox and my computer itself. When I rig...
Desktop
Mac
Storage space
Sync
erikbonnie's avatar
erikbonnie
Explorer | Level 4
10 months ago

I am also having the same issue despite troubleshooting a whole bunch of different fixes. I am Mac OS 13.4.  I have deselected all files under Selective Sync. I have selected "online only" for individual folders and files (and nothing happens, they don't switch to online only). I've made all new files "online only."  I am at wits end. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hey erikbonnie, sorry to hear about this.

     

    Have you checked your account settings, to make sure that the Dropbox system extension is enabled?

    • erikbonnie's avatar
      erikbonnie
      Explorer | Level 4
      10 months ago

      Mac Support helped me figure out how to address the issue. 

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