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vickiw's avatar
vickiw
New member | Level 2
6 months ago

All of a sudden I don't have space on my Dropbox account

Hi peeps,   I was given access to a folder by my NFP.   All good for a couple of months, now, although there is only 500mb of stuff in it, it has stopped syncing and I cant upload files to it...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
vickiw wrote:

All good for a couple of months, now, although there is only 500mb of stuff in it, it has stopped syncing and I cant upload files to it.

Since you have your own copy of the shared folder in your account, it takes up space in your account. Anything in the folder counts towards your storage space.

 

 

If you have a free Basic account (2GB by default) and you have access to a shared folder in someone's Plus account (2TB), once the folder has 2GB of data in it your account would be full (assuming you have no other files in your account).

vickiw's avatar
vickiw
New member | Level 2
6 months ago

Thanks so very much for engaging, that's very helpful. 

Sooo, the NFP folder should be able to be shared to 
 

[Removed as per Community Guidelines]

[Removed as per Community Guidelines]

[Removed as per Community Guidelines]

And I as secretary can use it until all 2 tb are full, as well as have my own personal Dropbox which contains 2 TB of my own stuff. 

I just have to ensure I log into the right shell and the person who gave me access needs to now add secretary@...... 

Did I get that right? 

It's starting to make perfect sense. 😊 

Ta, V

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hi vickiw, does your account have enough quota on it, according to this page? Do all the other members invited to the shared folder have a paid account as well for the files to sync between them?

     

    Bear in mind that it isn't possible to share quota between users using shared folders.

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