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Forum Discussion

ScotSwiss's avatar
ScotSwiss
New member | Level 2
30 days ago

Account is not full but it says I need to upgrade to add files

Hi guys,   Seen the threads on this but still don't have a solution.    I am using only 0.9GB of my 2GB but when I try to drop files in it says I need to upgrade.    I also have adequate ...
Quota
Storage space
Rich's avatar
Rich
Icon for Super User II rankSuper User II
30 days ago
@ScotSwiss wrote:

I am using only 0.9GB of my 2GB but when I try to drop files in it says I need to upgrade.

Can you provide a screenshot from your Plan page showing your usage? It would look like this:

 

 

 

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    30 days ago

    Hey ScotSwiss, can you also let us know how large the files you're trying to upload are?

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