We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
rcs04
3 years agoExplorer | Level 3
100 GB PROMOTION HP+DROPBOX
Hello! A few days ago I bought an HP laptop on which the Dropbox application was pre-installed. If you signed up or logged in, they gave you about 100GB for one year free. A few days have passed, and...
behzod
3 years agoSuper User
I bought a laptop in the past directly from HP that came with the 100 GB promo. Some HP laptops have Dropbox app already installed (and I enjoyed 100 GB for a year; I never had any issues with the promo). All you have to do is to run the app using the shortcut on your desktop and login to your existing account or create a new account. You will get 100 GB almost instantaneously on your first login.
Here are some exceptions that I think might prevent you from redeeming this promo:
1) Laptop is not new and previous owner has already applied 100 gb to their account. Promo will work only once --> after the redemption, promo will not work for the another account --> even if you factory reset the laptop
2) Promo will not work on refurbished laptops.
3) Some 100 GB promos might be limited to one time redemption. For example, if you previously took advantage of this promo, you may not be eligible for the second time (even if you buy brand new laptop).
Here is mor information from Dropbox:
- rcs043 years agoExplorer | Level 3Hello.
In my case, the laptop is brand new, purchased from the official HP website. I haven't taken advantage of this offer before either. It cannot be any of the exceptions that you mention. Could it be some abnormal problem? How can I get it fixed? Thank you very much for answering 🙂
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!