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Forum Discussion
"You seem to be having internet issues" error preventing upload on website/desktop app
Hello, I see that this topic appeared before and was resolved by engineers but I have been having this problem over the past few days. I have tried uploading mp4s via dropbox desktop app, via brow...
Hi,
Thanks for the help, folks. My Dropbox app decided to sort itself out overnight and everything is successfully uploaded. I have no idea what the problem was but I'm happy it's fixed! Liz
My issue was similar to uploading issues being Paused , previously fixed by Engineers and Ben. The internet was working.
On an Android phone with a data plan and using either the Dropbox App or the Dropbox website my uploads would start , get half way or so through and then report:
. "Paused upload, Check internet
Connection.
My cellular internet connection was fine (tested same files uploaded quickly to Facebook for example). The uploads never started up again even though I tried restart and other solutions already suggested for similar situations.
I am in a hotel in Fiji with no wifi connection. The Digicel Sim card has a good data plan and I am in the city by the airport (3 bars on 4G).
I tried turning Off the Wifi on the phone. I thought maybe Wifi is interfering with the cellular data connection. The result with Wifi off was uploading went fast and was reliable again.
Not sure why! It appears to work.
Tried changing default battery settings
On an Android phone with a data plan and using either the Dropbox App or the Dropbox website my uploads would start , get half way or so through and then report:
. "Paused upload, Check internet
Connection.
My cellular internet connection was fine (tested same files uploaded quickly to Facebook for example). The uploads never started up again even though I tried restart and other solutions already suggested for similar situations.
I am in a hotel in Fiji with no wifi connection. The Digicel Sim card has a good data plan and I am in the city by the airport (3 bars on 4G).
I tried turning Off the Wifi on the phone. I thought maybe Wifi is interfering with the cellular data connection. The result with Wifi off was uploading went fast and was reliable again.
Not sure why! It appears to work.
Tried changing default battery settings
