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Forum Discussion

michn33's avatar
michn33
New member | Level 2
5 years ago

Upload failed for PDF File from CamScanner

There was no issue for the upload from CamScanner under PDF File previously but today I had an error of "upload failed". Please assist.
Mobile
Sync
upload
  • Walter's avatar
    Walter
    5 years ago

    Hi all; thanks for your reports here!

     

    I'm not sure if this will do the trick, but can you please try to install our beta version of the mobile app on your Android devices and let me know if you're still noticing this? 

     

    Thanks a bunch! 

aur_maz's avatar
aur_maz
Helpful | Level 5
5 years ago

I'm having the same problem, not able tu upload pdf files on dropbox folders. I had to send to myself the file by email and upload from pc...

  • RGraner's avatar
    RGraner
    New member | Level 2
    5 years ago

    I have the same issue. Earlier versions of CamScanner easily integrated with Dropbox, but now I get an error message telling me that the upload failed due to missing permission to read file, same as user aur_maz below.

     

    An additional phone prompt also reads "Unable to upload file due to security concerns".

     

    It is not an issue with other apps on my phone. I will also address this problem with the CamScanner team, but would appreciate anything that you can tell me, e.g. how to authorize Dropbox to access the CamScanner folder on my phone.

    • smashing's avatar
      smashing
      Explorer | Level 4
      5 years ago
      Same. I have been experiencing problems with uploading to Dropbox from camscanner since about 2 weeks ago. Problem doesn't seem to be from camscanner side.
      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        Hi all; thanks for your reports here!

         

        I'm not sure if this will do the trick, but can you please try to install our beta version of the mobile app on your Android devices and let me know if you're still noticing this? 

         

        Thanks a bunch! 

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