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michn33's avatar
michn33
New member | Level 2
5 years ago

Upload failed for PDF File from CamScanner

There was no issue for the upload from CamScanner under PDF File previously but today I had an error of "upload failed". Please assist.
Mobile
Sync
upload
  • Walter's avatar
    Walter
    5 years ago

    Hi all; thanks for your reports here!

     

    I'm not sure if this will do the trick, but can you please try to install our beta version of the mobile app on your Android devices and let me know if you're still noticing this? 

     

    Thanks a bunch! 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hi michn33; welcome to the Community!

 

I'll be glad to look into this for you so could you please let me know a little more info about your setup and forward me a screenshot of the exact error you're getting so I can have a visual too?

 

While we're at it, I'm assuming you've made sure that you're running the most updated version of the apps in play along with your device's OS; right? 

 

Let me know what you find! 

  • isragul's avatar
    isragul
    New member | Level 2
    5 years ago

    I am having the exact same issue. There was no problem a week ago but now when I tried to upload a file from my phone it says "unable to upload file due to security concerns". I've tried the permissions settings on my phone but there is not one option related to this issue.

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