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Matt H.40's avatar
Matt H.40
New member | Level 2
7 years ago

Upload Error (server error) - Tried Multiple Browsers

Hi,   I've been trying to upload a collection of 15 .mov files and the last 3 files will not upload.    I keep getting an error (shown attached) saying there's an upload error (server error)....
Error Messages
Space and storage
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upload
Web
  • Mark's avatar
    Mark
    7 years ago
    Upload it using the desktop software:

    www.dropbox.com/downloading

    Its much more reliable than the website. It will try and download everything to your machine locally so instead of doing a standard install use the Advanced route and use Selective Sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hi Matt, could you try uploading the files using a different browser?

Otherwise, use incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

Let me know how it goes!
  • Matt H.40's avatar
    Matt H.40
    New member | Level 2
    7 years ago

    HI Jay,

     

    Thanks for the repsonse.

     

    I've tried both of these, and still no luck (see attached image).

     

    We have footage we need to get to a clinet.

     

    Any other thoughts?

     

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      7 years ago
      Upload it using the desktop software:

      www.dropbox.com/downloading

      Its much more reliable than the website. It will try and download everything to your machine locally so instead of doing a standard install use the Advanced route and use Selective Sync
      • Krys1's avatar
        Krys1
        New member | Level 2
        7 years ago
        Did any of these work for you Jay?
        I’m having the same issue. Tried using the app as well but no luck.

        Needed to get this to a client yesterday smh.

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