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Forum Discussion
Upload button does not work (Web).
Upload button does not react after clicking on it. Could you help please?
Hi Everybody,
A fix has been implemented. If you're still experiencing an inability to upload, reply here and I'll pass that info on.
Thanks,
Ben
Megan
Dropbox Staff
Dropbox StaffHey Annie P, I hope you're doing well!
It sounds like your browser isn't able to process the upload button for some reason. Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Those are the first steps in troubleshooting any possible browser issue.
Let me know of any updates!
Thank you Megan for replying. I try to use a different browser like Edge, the file selection window shows 2mins later after clicking on the button.
- Walter
Hey Annie P - sorry to jump in here, but does this persists on an incognito window or a browser with no extensions or plugins running as well?
Did you reboot your computer since you first noticed this by the way?If you have any antivirus or firewall running, you can also temporarily disable them.
Keep us posted anyhow!
