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Forum Discussion

Annie P's avatar
Annie P
Helpful | Level 5
8 months ago

Upload button does not work (Web).

Upload button does not react after clicking on it. Could you help please?
Sync
upload
Web
  • BenDBX's avatar
    BenDBX
    8 months ago

    Hi Everybody,

     

    A fix has been implemented. If you're still experiencing an inability to upload, reply here and I'll pass that info on.

     

    Thanks,

    Ben

jh24's avatar
jh24
Explorer | Level 4

Upload button does not work for me or by boss.. tried 3 different browsers and none of them worked.  I emailed for help with a ticket and even though they emailed me back none of the suggestions are working. For now I am dragging the items in. 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hi jh24, sorry to hear about that! 

 

Would you mind sending over the ticket number reference, in order for me to locate it on our system?

 

Our status page doesn't report some issue, that's why I'm asking. 

  • jh24's avatar
    jh24
    Explorer | Level 4
    8 months ago

    Ticket # 23528280

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      Thanks for that jh24!

       

      I've pinged the agent working on this, and they should reply back as soon as possible.

       

      Hang tight, and thank you for your patience!

      • jh24's avatar
        jh24
        Explorer | Level 4
        8 months ago

        Thank you!

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