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Forum Discussion
Stuck scanning photo library
Dropbox has been stuck “scanning your photo library” the last several times I’ve tried to backup my photos. Has anyone else had this happen to them?
- Hi @akvictor84, thanks for messaging today!
If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?
Keep me updated with any progress!
What helped in my case was to disable battery optimization for continuous photo upload.
