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Forum Discussion
John A.14
10 years agoNew member | Level 1
Selective Sync not showing all folders
Unsure why, but a folder I generated online and then sent some files to, won't appear on any of the computers selective sync window. Using Mac latest version, 3.8.3. I can't untick that folder. I've ...
- 8 years ago
We had same problem. Here is solution
1. Log in to www.Dropbox.com using your web browser.
2. Click on your name at the top right corner of the page.
3. Click on "Settings".
4. From the "Profile" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.5. Then, use the following link to install the latest stable version of the Dropbox desktop application:
John D.21
New member | Level 1
Guys guys guys and girls! i was having problems with syncing certain files, as it turned out it was because the file had a / in it, followed this and it is now syncing it all. lovely stuff.
If your Dropbox is showing as up to date then there are two pretty common reasons why this could be happening.
-
File name is too long: Windows can only handle (depending on your version) a maximum of 260 characters in any given file path, this includes the location of your Dropbox folder. Try renaming the file or a flatter folder structure to get your files to show up.
-
The file contains a character Windows doesn't recognise: Windows doesn't recognise certain characters in filennames. For example:
< (less than)
(greater than)
: (colon)
" (double quote)
| (vertical bar or pipe)
? (question mark)
* (asterisk
christmas day life just got a wee bit easier.....
rw3
8 years agoNew member | Level 2
This fix worked for me - finally. I had a "-" hyphen in my folder name. I removed it and it finally synced. Thank you!
- Jottlas8 years agoNew member | Level 2
And we had a colon ":" in a folder name causing that folder not to appear or sync in Windows. I removed the colon and now its visible and syncs beautifully.
- gmcall7 years agoNew member | Level 2
This worked for me too, which is bizzarre, because I have a few folders in my DropBox with a hyphen in the folder name. It just was affecting this new folder that I'd added to my DropBox which wasn't showing up. Replacing the '-' with a '_' did the trick. Thanks!
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