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Forum Discussion
Scan Document feature freezes on "Waiting to Upload"
Howdy all, I keep getting a glitch when attempting to create a document through the Dropbox "Scan Document" feature. I can scan the document, make adjustments, etc, but once I hit "Save" it gets stu...
Hi all,
We have pushed a server-side fix. You should see that the Doc Scanner now functions as expected.
There's no need to update to a new build, as the fix exists on our server.
Many thanks for your patience!
Ross_S
Dropbox Staff
Dropbox StaffHi all,
We have pushed a server-side fix. You should see that the Doc Scanner now functions as expected.
There's no need to update to a new build, as the fix exists on our server.
Many thanks for your patience!
Doc Scanner in the Dropbox iOS App is still not back to its old self. Uploading of scanned documents is very slow; before it took a couple of seconds, now about 3-4 minutes per document (on any type of network: Wifi, 4G). Text recognition (OCR) is also not working anymore. Normally documents scanned to PDF appear in my Dropbox folder with text recognized. Since a couple of days this doesn't work anymore.
When is full recovery of the Doc Scanner and OCR capability expected?
