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Forum Discussion
Scan Document feature freezes on "Waiting to Upload"
Howdy all, I keep getting a glitch when attempting to create a document through the Dropbox "Scan Document" feature. I can scan the document, make adjustments, etc, but once I hit "Save" it gets stu...
Hi all,
We have pushed a server-side fix. You should see that the Doc Scanner now functions as expected.
There's no need to update to a new build, as the fix exists on our server.
Many thanks for your patience!
Ross_S
Dropbox Staff
Dropbox StaffThanks all for reporting this problem. We detected it ourselves and have been working on it in the background, but I wanted to update here too.
I can’t say exactly how long this will take to resolve, however, we believe we are making good progress and I hope to update here soon that we have a fix ready for this.
there's presently no work-arounds, but we hope to have the Doc Scanner up and running again shortly.
Many thanks for your patience and understanding.
