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Tziporah Cohen's avatar
Tziporah Cohen
Helpful | Level 5
3 years ago

Reaching Maxium capacity messages not accurate

Hi all, I am getting alerts from Dropbox saying I am reaching capacity limits and won't be able to sync soon, despite having 2.4 GB of unused space. Any insight into this? Thanks.

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Dropbox Basic
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Space and storage
  • Tziporah Cohen's avatar
    Tziporah Cohen
    3 years ago

    Thanks, that makes sense. I guess when you have aquired more storage the 80% threshold for alerts comes too soon.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    Tziporah Cohen wrote:

    I am getting alerts from Dropbox saying I am reaching capacity limits and won't be able to sync soon, despite having 2.4 GB of unused space.

    The notification likely triggers when you reach 80% capacity, which is the amount of storage you're currently using. There are no settings to customize the notifications, but you can turn them off on your Notifications page.

  • Tziporah Cohen's avatar
    Tziporah Cohen
    Helpful | Level 5
    3 years ago

    Thanks, that makes sense. I guess when you have aquired more storage the 80% threshold for alerts comes too soon.

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