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Forum Discussion

BasicUser's avatar
BasicUser
Explorer | Level 3
12 days ago

"Copy Dropbox link" option not working on macOS Sequoia 15.1

I use a Basic version of Dropbox. The Quick Actions menu works on my MacBook Pro (2023) running Sonoma 14.7.1 but not on my other MacBook Pro (late 2023) running Sequoia 15.1. Share and Copy Dropbox ...
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Thanks, @Hairong.

 

Nine of the items under Quick Actions only Transfer a file... works.

Would you mind clarifying a bit here? Do none of the options work, except Transfer?

BasicUser's avatar
BasicUser
Explorer | Level 3
12 days ago

Yes, only Transfer a file will open a dialog box; the remaining eight items under Quick Actions are not responsible. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    12 days ago

    Hope you don’t mind if I chime in, BasicUser. If you don’t have more than 3 devices currently connected to your Dropbox account (you can double check this here), please try reinstalling the Dropbox app and let me know if it fixes the issue.

    • BasicUser's avatar
      BasicUser
      Explorer | Level 3
      12 days ago

      Thank you for the suggestions. I have three devices and re-installed Dropbox desktop, but it still has the same problems. 

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        12 days ago

        Would you mind sending over a screenshot of the options you see when you right click on a file/folder inside Dropbox BasicUser? 

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