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LB15's avatar
LB15
Explorer | Level 3
6 months ago

"Public links have been temporarily suspended for generating excessive traffic." Please help!

I outsource my work and make my content available to a number of individuals that need access to it. I am currently unable to share my links anymore do to: "Public links have been temporarily suspend...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Thanks for the heads-up LB15!

 

Can I send you an email, in order for us to have a closer look into this?

LB15's avatar
LB15
Explorer | Level 3
6 months ago

please do

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hey LB15, I just sent you an email, I'll see you there!

    • LB15's avatar
      LB15
      Explorer | Level 3
      6 months ago

      You sent me an email marking it as resolved. The problem still exists. It is not resolved. 

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        6 months ago

        Hi LB15, as mentioned there, it seems that you already have an escalated ticket, that you're working there with another agent. 

         

        I closed our ticket, since it might be confusing to have multiple active tickets, but your original one is still being worked on.

         

        I hope this helps! 

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