We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Problems with "sendtodropbox"
Hello
For al long time I use “sendtodropbox” to send emails to my dropbox. The mails appear in the map “Apps” and the submap “attachments”. Since a few days the mails I send come back as “undeliver...
Hey GeertS, the process outlined in this article is the official Dropbox process that helps you save email attachments to Dropbox.
Are you having issues with this process?
Walter
Dropbox Staff
Dropbox StaffHey there GeertS - sorry to hear you're having issues with this.
Could you maybe try another browser to send to do this or another email address and let us know how it goes?
If the issue persists, we might need to reach out via email for further investigation.
Hello Walter.
Thank you for the quick respons. I have an Apple Ipad and a Laptop HP Windows. I have 2 email-adresses. I did tests with the standard Email browser of Apple and Outlook on the laptop.
The emailadress for « addtodropbox » seems to work: the attachements come in « email attachments » in my Dropbox. I did the same to send mails to my « sendtodropbox » adress. These mails do not appear in « apps » and « attachments » and I get a delivery-failure as well in Outlook as in the standard mail for Apple Ipad. I hope my explanation is clear enough; I am a Dutch-speaking Belgien….
- Nancy
Hey GeertS, hope you don’t mind if I chime in.
Can you send us a full screenshot of where you see the “undelivered mail returned to sender” error message?
I’d also like a screenshot of the option you click on before receiving it.
Spoiler (Highlight to read)
Hello Nancy. Thanks for your reply. Here you find a full screen shot of the returned mails. I do not understand what you mean with the « option you click on before receiving it » Can you give me more details please? Thank you!
Hello Nancy. Thanks for your reply. Here you find a full screen shot of the returned mails. I do not understand what you mean with the « option you click on before receiving it » Can you give me more details please? Thank you!
[Removed as per Community Guidelines]
- Jay
Hi GeertS, I've removed the images for your own privacy.
The email address created by the Dropbox site is an @addtodropbox.com domain. The sendtodropbox.com domain is a different one, and is unrelated to Dropbox in any way.
If that email address no longer works, then you'll need to contact that site for assistance.
