We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
pcuser
3 years agoHelpful | Level 5
Problem with backup (folders not in default location)
Long Story - Short Version New pc/laptop. Installed 2nd hard drive/ssd Moved location of ALL my folders (public and private) to 2nd drive. Path D:\Users\XXXX(name of user)\folder(music, d...
- 3 years ago
pcuser wrote:
... i just point it at my folders and BOOM! backed up. This bit of software cant even backup if the files are not where DropBox programmers have decided they must be.
That's not how the backup feature works with Dropbox. It doesn't back up those folders from their original location and just copy the data to your Dropbox account. It MOVES those folders into your Dropbox folder so they sync like any other file or folder in your Dropbox. It can only move them into Dropbox if they exist in their original location.
Rich
Super User II
pcuser wrote:
... i just point it at my folders and BOOM! backed up. This bit of software cant even backup if the files are not where DropBox programmers have decided they must be.
That's not how the backup feature works with Dropbox. It doesn't back up those folders from their original location and just copy the data to your Dropbox account. It MOVES those folders into your Dropbox folder so they sync like any other file or folder in your Dropbox. It can only move them into Dropbox if they exist in their original location.
bronderblazer
3 years agoNew member | Level 2
I installed dropbox as usual in one of my computers. But it won't backup the desktop because it says it's not in the default location. However I never changed it. The only thing I can think of is that the OS is set to spanish and the desktop folder is called the "escritorio" folder. But that's so very standard that I'm surprised it doesn't work. It's very frustating but at the same time made me not use my desktop as much for important documents.
- Nancy3 years agoDropbox Staff
Hi bronderblazer, and welcome to the forum.
Have you tried to back up your Downloads or Documents folders, as well, by any chance? Do you see the same error, in this case?
Also, can you clarify what’s the exact filepath of your Desktop folder at the moment? You can also upload screenshot of it, if you prefer (just make sure your personal username isn’t showing).
- bronderblazer3 years agoNew member | Level 2
I can backup downloads but not documents. Interestingly downloads is called "Downloads" but "Documents" is called "Documentos".
never mind, I figured it out. Documents and Desktop was taken over by OneDrive.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!