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Forum Discussion
Problem: Refreshing a folder on Android does not seem to refresh the folder view
Hi! 1. I edit a small .txt file on Desktop, increasing the file size e.g. to 10 bytes. 2. I see my txt file synchronized OK. 3. I see my txt file is now shown as 10 bytes on the dropbox.com web...
> "I have also sent [the first, *part* of the full bug] as in-app feedback"
Tommy, Jul 9, 2024, 4:28 AM PDT:
Thanks for reaching out about this! I've passed your report along to our engineering team who will endeavor to fix it.
As there is now a report with our engineering team, due to how our ticketing system works, we will need to close this support ticket. We will reach back out with any further information or questions.
As there is now a report with our engineering team, due to how our ticketing system works, we will need to close this support ticket. We will reach back out with any further information or questions.
- Hannah
Dropbox Staff
Hey sourcejedi, thanks for the update on this.
Can you give me the ticket number for that report, so I can look into it on my end as well?
Thanks Hannah! Here is the first line from Tommy's email. I guess this links to the support ticket which was closed. I can't see it at all, maybe you will have access to see the engineering ticket as well:
- Megan
Hey sourcejedi, the behavior that you mentioned earlier, does this happen with all of your files, or just some of them?
Also, do you think you can pinpoint when this started happening?
