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Forum Discussion

yd19's avatar
yd19
Explorer | Level 3
2 years ago

Photos uploaded do not show up in the Photos tab

Hi there. I uploaded a bunch of photos and videos when i was on the main Dropbox home page on Windows.  I wanted them to show under the 'photos' tab, but they are all showing as files on the main h...
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  • Hannah's avatar
    Hannah
    2 years ago

    I'm afraid they cannot only appear in the photos tab, yd19.

     

    Since they are uploaded in your account, they'll appear in the All files page online and the Files tab in the app.

     

    You could create a folder, though, to move them into, if you want.

cisco_sanj's avatar
cisco_sanj
Explorer | Level 3

Hi,

 

I have noticed that not all uploaded photos are being shown under 'Photos' when I log into dropbox via a browser. The missing photos appear to be random and they are all .jpg files. (I see no correlation with file size etc.) The .jpg files are present if I look for them in the relevant folder. If i use the dropbox app on my iphone or ipad then they appear under 'photos' as expected. The issue only seems to be when i access dropbox via a browser.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey cisco_sanj, I merged your post under this thread since it echoed the OP here.


Could you have a look and let us know if you have any follow up questions?

  • cisco_sanj's avatar
    cisco_sanj
    Explorer | Level 3
    2 years ago

    Hi,

     

    This does not answer my question as the photos are showing as files under their appropriate folder but are not showing in PHOTOs. If I go to an IPAD or IPhone then i can see them under PHOTOs (and the files are obviously in their folders.)

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey cisco_sanj, when were the photos uploaded to your Dropbox account?

       

      And do you see the same thing on other browsers as well?

      • cisco_sanj's avatar
        cisco_sanj
        Explorer | Level 3
        2 years ago

        Yes - i've tried Chrome, Firefox and Edge. All have some photos missing in the Photos tab.

         

        Thanks,

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