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Forum Discussion

Henkka's avatar
Henkka
New member | Level 2
4 years ago

Online only not working

Hey!   I've had a problem few weeks now. Even I've tried to put almost everything online only -mode, nothing happens in the hard drive storage. Any ideas what could be wrong? Last month everythin...
Desktop
Space and storage
Sync
  • Walter's avatar
    Walter
    4 years ago

    Hey there Henkka, thanks for using Dropbox and welcome aboard!

    If your app is showing 'up to date' in your menu bar/system tray and you've set your Dropbox files to be 'Online Only' through the Smart Sync feature, then this space might be taken up by your cache folder.

    Let me know if that's not the case!

     

    Moderator note: If you're using a Mac, and online-only files still take up space on your device, you might need to check this Help Center article too. 

bdoman's avatar
bdoman
Explorer | Level 3

I'm also having an issue wherein settings folders to Online Only seems to have no effect.  The size of my cache is very small.  Where should I be looking to see the "Up to Date" message? 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi bdoman, you can see this message when you click on the Dropbox icon in the system tray/menu bar, on the bottom left.

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