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albufeirasurfsu's avatar
albufeirasurfsu
New member | Level 2
8 years ago

new folder option not appearing

i cant create new folders beacuse the option is not there any more on the website... i use a macbook pro   does anyone knows whats going on???
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  • sydnewell's avatar
    sydnewell
    7 years ago

    Go figure.  I enlarged the window and the New Folder option magically appeared.

     

    Thanks, everyone, for your help and suggestions.

     

    Syd

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hey there, which browser are you using? Could you try a different browser, or even running in Incognito or Private Browsing mode?

Another more basic question, is any file or folder selected on the Dropbox page? If so, you'll only get file actions and not options to create a new folder.
310EI's avatar
310EI
Star | Level 17
7 years ago
Jay wrote:
Another more basic question, is any file or folder selected on the Dropbox page? If so, you'll only get file actions and not options to create a new folder.

Hello, albufeirasurfsu...

 

The screenshot below shows you precisely what Double-AgentJay :sunglasses: is referring to if you have a file/folder selected (checked).  The "New Folder" link is replaced by the file action choices.

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