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myguymo's avatar
myguymo
New member | Level 1
4 days ago

My shared links can't be viewed properly (the content isn't showing).

Hello team, When I click on the 'share' button on a folder to generate a link, and then view the link, I can't view the database properly. This persists on all browsers, and devices including ...
Shared Links
Web
  • BenDBX's avatar
    BenDBX
    2 days ago

    Hi Everyone,

    This issue has been resolved! All folder previews should be back in working order. Please let us know if you're still experiencing any difficulties with folder previews.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hey myguymo and Patreon_JuanpiAMVs! Thanks for reporting this here. 

Out of curiosity, is this happening for a specific folder on your account (for which you’ve created this shared link)? Have you generated shared links for other folders and you see the same thing?

Have you both tried an incognito window?

Let me know.

myguymo's avatar
myguymo
New member | Level 1
3 days ago

Hey, thanks for the quick message. I've tried creating shared links with all folders and the issue persists on all devices including incognito mode.

  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi Everybody

    Thanks for bringing this to our attention. I've flagged this with our engineering team for further investigation and I'll provide an update here when I have more information to share.

    Ben

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