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Forum Discussion
TomFuller
2 months agoHelpful | Level 7
My files don't always to my online Dropbox account, even when the app says it's up to date.
On my Macbook M1 Pro, I add files to the local hard drive, but they do not always appear on my Internet dropbox account or on my iPhone. Sometimes I "touch" them with a slight modification, and that ...
- 2 months ago
SUCCESS!
I finally figured out the problem and solved it! It is a very subtle "bug" in Dropbox. If a file is copied into a folder under Dropbox control, but its name is changed within a couple seconds, Dropbox loses track of it and does not sync it. I have a program that produces text files that are always named "notes.txt". I copy these into my Dropbox folder and immediately give them more useful names. If I do so too quickly, Dropbox "loses" them. A work-around is to re-name them before placing them in the Dropbox folder. Another work-around for files already "lost" in the Dropbox folder is to slightly edit (I add a space character) and save them. Then Dropbox is suddenly aware of them and syncs them. Both work-arounds work perfectly.
Mark
2 months agoSuper User II
What does Dropbox say if you mouse over its icon? Are the files stored in Dropbox on a local drive with no symlinks etc.?
- TomFuller2 months agoHelpful | Level 7
It says "up to date" and it will do so even when some files are missing.
I just learned a new word today "symlink." I don't think I've ever done such a thing. How can I check?
- Walter2 months agoDropbox Staff
Hey TomFuller - could you clarify your device's OS version and the version and status of the Dropbox desktop app as shown in your menu bar?
As for checking for symlinks on your device, you can find out more with an internet search.
- TomFuller2 months agoHelpful | Level 7
MacOS: Sonoma 14.6.1
Dropbox: 207.4.5821
And I do not use symbolic links, internal or external. But I would still like to be sure that all my ~quarter million files made it to the Dropbox cloud.
Thanks!
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