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Forum Discussion

CFGtech's avatar
CFGtech
Helpful | Level 5
2 days ago

My app isn't syncing the latest changes.

Hello, It seems that the desktop application is not synchronizing files correctly to my computer. I have Excel files that are flagged as not up-to-date and showing an incorrect format, making them ...
Desktop
Folders
Sync
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 days ago

Hey CFGtechlet's jump right into this!

The first thing I'd like to know is your device's OS, along with the Dropbox version and syncing status, please. 

You can find the status of the app by locating your little Dropbox icon on your task bar, next to your WiFi and hover your mouse over it.

If you have any screenshots, they're more than welcome.

Keep me posted, and we'll take it from there!

  • CFGtech's avatar
    CFGtech
    Helpful | Level 5
    2 days ago

    Hi, we are using windows 11 Pro version: 10.0.22631 Build 22631
    dropbox verison: v212.4.5767

    I cant add images to this conversation. If i try, feature "Attachment" doesnt let me.

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