We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

bruce c.10's avatar
bruce c.10
Helpful | Level 5
24 days ago

Make doc scanning better

It has trouble scanning a piece of paper.
Sync
  • bruce c.10's avatar
    bruce c.10
    18 days ago
    Yeah, I’ve done both. I thought I’d mention the issue for the programmers to magically fix it. 🙂

    Thanks, you can close this ticket
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey bruce c.10, thanks for the screenshot! 


Does it help if you use the camera flash at all? It's the one on the bottom right. 

bruce c.10's avatar
bruce c.10
Helpful | Level 5
19 days ago
No change. the app sizes the paper before the flash fires

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!