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Forum Discussion

Pc2fire's avatar
Pc2fire
New member | Level 2
4 years ago

Issues with Camera Upload

I’ve been having issues with my Camera Upload feature in my IOS Dropbox App. Usually when I open the app on my iPhone X, Dropbox will start locating the photos that it hasn’t uploaded yet and start u...
Camera uploads
Dropbox Plus
Mobile
Sync
upload
JulianH3's avatar
JulianH3
Helpful | Level 6

Hi all,

Since a few weeks or months I have some strange issues with the camera upload on my iPhone.

I have several new Fotos and videos in my phones gallery but the dropbox app is always showing "Running camera uploads, Scanning your photo library..." without any progress.

The only workaround that fixes the issue for the moment ist to log off from my Dropbox account in the app and login again. After reactivating camera upload it works fine as long as I do not switch to another app.I already considered that the battery must be full or charging and I activated/deactivated WIFI/mobile data. Also I activated "use cell data to back up".

Is anyone aware of a similar issue?

My setup:
iPhone X with iOS 14.6
Latest Dropbox App 242.2.2
Located in Germany (don't know if this may affect)

Bartus's avatar
Bartus
Explorer | Level 4
4 years ago
I’m having the same problem. I tried all the work around a mentioned and none of them worked

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