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Forum Discussion

mphcoach's avatar
mphcoach
Explorer | Level 4
5 years ago

iPhone uploads to dropbox suddenly stopped

I have been using Dropbox to store photos from my iPhone for years. Every so often, I upload them from my phone camera by opening the app, touching the photo icon and the uploads begin. It is set to ...
Camera uploads
Mobile
Sync
  • Jay's avatar
    Jay
    5 years ago

    Glad to hear it, mphcoach! Let me know if you need any further assistance in future.

     

    Enjoy your week!

mphcoach's avatar
mphcoach
Explorer | Level 4
Cool. That seems to have fixed it.

Thanks

Martin
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Glad to hear it, mphcoach! Let me know if you need any further assistance in future.

 

Enjoy your week!

  • kitkit's avatar
    kitkit
    Explorer | Level 3
    4 years ago

    I am having the exact same problem. The automatic uploading from my iphone stopped on that exact same date. I have an iphone 7 with the latest version of ios. I unistalled, rebooted and reinstalled. No effect. It says all my photos are up to date even though nothing new has been uploaded for almost 1.5 months now. I have done the things in these help articles. What next?

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago

      Hey there kitkit; thanks for joining the discussion here and sorry to hear you're having issues with this. 

       

      Can you please try turning off camera uploads and then back on using these steps? 

       

      Maybe that will do the trick for you.

      • kitkit's avatar
        kitkit
        Explorer | Level 3
        4 years ago

        Thank you, Walter, for taking a look at this topic. I did try that earlier but tried it again just now. Still no change. Argh.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago

      In that case, could you try reinstalling the app as well kitkit? 

      • kitkit's avatar
        kitkit
        Explorer | Level 3
        4 years ago

        I have already done that, as mentioned.

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