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mphcoach's avatar
mphcoach
Explorer | Level 4
5 years ago

iPhone uploads to dropbox suddenly stopped

I have been using Dropbox to store photos from my iPhone for years. Every so often, I upload them from my phone camera by opening the app, touching the photo icon and the uploads begin. It is set to ...
Camera uploads
Mobile
Sync
  • Jay's avatar
    Jay
    5 years ago

    Glad to hear it, mphcoach! Let me know if you need any further assistance in future.

     

    Enjoy your week!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi mphcoach, thanks for messaging today!

 

I'm sorry to hear about this matter. Could you try disabling and re-enabling the camera upload setting on the phone?

 

Is background uploading enabled on the device? Could you attach a screenshot showing the camera upload settings on the app?

 

Thanks!

mphcoach's avatar
mphcoach
Explorer | Level 4
5 years ago

I have tried the first option - it makes no difference. Note, I repeat, I have changed nothing since before it was Ok to after it was OK

 

I

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Could you try uninstalling the app, rebooting the phone, and reinstall it to see if this helps?

    • mphcoach's avatar
      mphcoach
      Explorer | Level 4
      5 years ago
      Cool. That seems to have fixed it.

      Thanks

      Martin
      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        Glad to hear it, mphcoach! Let me know if you need any further assistance in future.

         

        Enjoy your week!

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