We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

dduraznito's avatar
dduraznito
Explorer | Level 4
3 years ago

How to reset my camera uploads, I tried everything

Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes o...
Camera uploads
Mobile
Sync
  • Megan's avatar
    Megan
    3 years ago

    Just sent you an email dduraznito!

     

    I'll see you there. Cheers!

pliSkiNAKE's avatar
pliSkiNAKE
Explorer | Level 3
How do you force Dropbox to reupload all photos that are currently on your Android phone? Even if they have been uploaded before. (Photos meaning anything you currently have set to be uploaded: just camera photos, camera photos and screenshots, etc etc.)
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey pliSkiNAKE, thanks for posting!

 

Just to confirm, you're referring to the automatic camera uploads feature, correct?

 

If so, can we send you an email, so we can look into this internally?

  • pipacsangyalfu's avatar
    pipacsangyalfu
    Explorer | Level 4
    2 years ago

    Hi Everybody,

     

    I also came across with the same issue - wanting to force forget all uploaded pictures and videos from Apple Photos - could I ask for you assistance? 

     

    Thank you, regards!

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey pipacsangyalfu, thanks for joining the discussion here.

       

      Can you please confirm that you're referring to files that have uploaded to your Dropbox account through the automatic camera uploads feature?

      • pipacsangyalfu's avatar
        pipacsangyalfu
        Explorer | Level 4
        2 years ago

        Hello,

         

        yes, I can confirm that.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!