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Forum Discussion
dduraznito
3 years agoExplorer | Level 4
How to reset my camera uploads, I tried everything
Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes o...
- 3 years ago
maxton
2 years agoExplorer | Level 3
I would like to reset my camera upload. Can you please let me know how to do it?
Thank you
- Jay2 years agoDropbox Staff
Hi maxton, thanks for messaging the Community!
This would force your device to re-upload all the images in the camera roll from the beginning into the Camera Uploads folder.
Are you looking to reset the camera uploads for a mobile device, or a desktop device?
This will help me to assist further!
- maxton2 years agoExplorer | Level 3
Hi Jay,
Thanks for the message.
My goal would actually be to re-upload a large portion of photos from my iPhone, given that the backup is not on Dropbox and neither on my laptop. Could you let me know if there is a why where I could just select a portion of photos to be re-uploaded?
My understanding was that it is not possible to re-upload the pictures after they have been uploaded once (even if this happened a long time ago), but I am not fully sure. If that is the case, I would be ok to re-upload the entire folder of photos from my iPhone; I would then be able to extract the missing photos from the entire folder.
Thank you,
Max
- Jay2 years agoDropbox Staff
Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?
- eitanas15 months agoNew member | Level 2Hi Jay, I would like to reset my camera upload folder as well, I can upload my old photos anymore. Please assiste
- rene122 years agoNew member | Level 2
Hi Team,
I too would like to reset my camera uploads, so that all my photo's in my iPhone camera roll will be uploaded.
I have read similar requests (https://www.dropboxforum.com/t5/Create-upload-and-share/Camera-Upload-from-iPhone-doesn-t-upload-old-photos/td-p/230386) and Jay was able to solve this.
My desired solution is as described in the link below: "or we tell the Dropbox server to 'forget' which photos were uploaded and have them re-upload from the beginning."
Could you please reset camera uploads for me too please?
Regards
- pliSkiNAKE2 years agoExplorer | Level 3How do you force Dropbox to reupload all photos that are currently on your Android phone? Even if they have been uploaded before. (Photos meaning anything you currently have set to be uploaded: just camera photos, camera photos and screenshots, etc etc.)
- Hannah2 years agoDropbox Staff
Hey pliSkiNAKE, thanks for posting!
Just to confirm, you're referring to the automatic camera uploads feature, correct?
If so, can we send you an email, so we can look into this internally?
- pipacsangyalfu2 years agoExplorer | Level 4
Hi Everybody,
I also came across with the same issue - wanting to force forget all uploaded pictures and videos from Apple Photos - could I ask for you assistance?
Thank you, regards!
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