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Forum Discussion

raffishtenant's avatar
raffishtenant
Helpful | Level 6
4 years ago

How to disable Smart Sync, really and truly?

Hi all, I know I'm not the first to ask this—Dropbox users have apparently been having problems with it for years now—and maybe there's an answer somewhere in the forum that I simply haven't found...
Desktop
Mac
Sync
  • Megan's avatar
    Megan
    4 years ago
    Hi raffishtenant, let's see what we can find on this together.

    If you don't want to use Smart Sync, all you'd need to do is change your default sync options for new content to "local" and recall any files that are now "online only."

    For details on syncing online-only material and selecting the default setting for new content, you can check this Help Center.

    Would you like to give this a go, and let me know how it goes? 

    Thanks!
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
Hi raffishtenant, let's see what we can find on this together.

If you don't want to use Smart Sync, all you'd need to do is change your default sync options for new content to "local" and recall any files that are now "online only."

For details on syncing online-only material and selecting the default setting for new content, you can check this Help Center.

Would you like to give this a go, and let me know how it goes? 

Thanks!
TERRACE_87's avatar
TERRACE_87
Collaborator | Level 9
3 years ago

FYI - in Windows the only 2 options are online only and available offline. Local is not an option.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi Terrace_87m how are you today? 

     

    If you choose available offline, that should sync your content locally. Can you give it a go, and let me know if you have any questions? 

     

    Thanks! 

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