We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Halyna's avatar
Halyna
New member | Level 2
12 months ago

How to check the total amount of traffic of Public link that was used?

Hello! My Public link have been temporarily suspended for generating excessive traffic. How can I check the total amount of traffic?

  • Hi Halyna, let's see what we can find about this! 

     

    As a first step, you can see our limits in this Help Center article. 

     

    Now, if you wish to get more info about your specific link, I'd suggest that we open a ticket for you, in order to check with the specialists about this. 

     

    I'm not sure they'd be able to provide you with exact info, but it's better if they check on their end. 

     

    What do you think? 

     

    Let me know more, and we'll take it from there! 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Halyna, let's see what we can find about this! 

     

    As a first step, you can see our limits in this Help Center article. 

     

    Now, if you wish to get more info about your specific link, I'd suggest that we open a ticket for you, in order to check with the specialists about this. 

     

    I'm not sure they'd be able to provide you with exact info, but it's better if they check on their end. 

     

    What do you think? 

     

    Let me know more, and we'll take it from there! 

    • Halyna's avatar
      Halyna
      New member | Level 2

      Hello, Megan!
      If possible, let the specialists provide me with such information. Although I assumed I could track it in real time or dynamically on the platform.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey Halyna, I just sent you an email. 

         

        Reply back to me, and we'll take it from there, see you! 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!