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trotfx's avatar
trotfx
Helpful | Level 5
7 years ago

good reader will not connect with dropbox

hi when trying to access dropbox via goodreader i get the following error message: ERROR invalid server response: HTTP/1.1 400 Bad Request.

on my other Ipad I didnot experience any problems.

 

 

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  • Rich's avatar
    Rich
    7 years ago
    trotfx wrote:

    ERROR invalid server response: HTTP/1.1 400 Bad Request.

    Are you using the latest version of the Goodreader app? One of the reasons for error 400 is an app that uses Dropbox API v1, which was retired last year. Any app still using API v1 to connect to Dropbox would fail with a 400 error.

     

    You need to make sure you're using the current version of the app, assuming that it has been updated to use API v2. If this continues to be a problem, you'll need to contact Goodreader Support for further assistance as only they can troubleshoot their application.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    7 years ago
    trotfx wrote:

    ERROR invalid server response: HTTP/1.1 400 Bad Request.

    Are you using the latest version of the Goodreader app? One of the reasons for error 400 is an app that uses Dropbox API v1, which was retired last year. Any app still using API v1 to connect to Dropbox would fail with a 400 error.

     

    You need to make sure you're using the current version of the app, assuming that it has been updated to use API v2. If this continues to be a problem, you'll need to contact Goodreader Support for further assistance as only they can troubleshoot their application.

    • trotfx's avatar
      trotfx
      Helpful | Level 5
      7 years ago

      hi Rich and Lusil,

       

      thanks for your support. I just reinstalled GR on my Ipad and now it works.

      Rich maybe it was the older version.

      Robert

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        7 years ago
        Thanks for keeping us in the loop, trotfx!
         
        If you have any other questions in the future, just give us a shout. In the mean time, have a wonderful weekend ahead! :laughing:
  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hey there trotfx!
     
    Could you please send us a screenshot of the error message that you’re seeing (omitting any personal info) so as to have a better understanding of your concern?
     
    Thanks in advance! :upside_down:

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