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BobF1's avatar
BobF1
Helpful | Level 6
3 years ago

Finalizing taking forever

Trying to upload a dng file that is about 90MB in size to my gallery - fter taking the 3 minutes indicated it has been 15 minutes with the screen saying 1 second left and "finalizing"...what is going...
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  • BobF1's avatar
    BobF1
    3 years ago

    Thank you, actually, I did switch from Firefox to Safari and that worked...

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi BobF1, thanks for bringing this to our attention.

 

Could you try switching browsers to see if this helps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

Keep me updated with any progress!

sjatkins's avatar
sjatkins
New member | Level 2
2 years ago

Asking user to switch browsers is BS.   It should work in all browsers.

  • rfugatti's avatar
    rfugatti
    New member | Level 2
    2 years ago

    This problem has seriously gotten out of hand.

     

    I can only upload via Firefox (not Safari) when I go through and clear my cache and history... then re-login... then its only the first file. Second file = back to never finalizing.

     

    Quite a few folks have told me that they are done with Dropbox lately for this very reason. One good friend / colleague just decided its over with dropbox on a recent video project we were both working on while trying to share files. I too might be done. It sucks, because I have so much stuff uploaded and organized... it makes me ill to think of having to move elsewhere, but **bleep**... Dropbox you are famous for this crap at this point... why would you not address this issue?

     

    My renewal is in August... although this site is barely usable now... if this issue hasn't been fixed by then I'm definitely gone

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