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Forum Discussion
Pauline28
3 years agoNew member | Level 2
Files accessible form everywhere except my computer.
Hello,
Recently I created folders with documents inside on the browser version of Dropbox. When I got back home these files were not synced on my computer, but they are accessible from the app on m...
- 3 years ago
Pauline28 wrote:
Recently I created folders with documents inside on the browser version of Dropbox. When I got back home these files were not synced on my computer, but they are accessible from the app on my phone and my tablet.
What are the names of the files? If they have any characters in their names that would be considered incompatible with your operating system, they won't sync. In such a case, rename the files to remove any unsupported characters and the files will sync.
Rich
3 years agoSuper User II
Pauline28 wrote:
Recently I created folders with documents inside on the browser version of Dropbox. When I got back home these files were not synced on my computer, but they are accessible from the app on my phone and my tablet.
What are the names of the files? If they have any characters in their names that would be considered incompatible with your operating system, they won't sync. In such a case, rename the files to remove any unsupported characters and the files will sync.
- Pauline283 years agoNew member | Level 2
Thank you so much, that was indeed the case, but I didn't think about it as the browser version didn't complain about the characters. i will see if it indeed worked when I use my computer !
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