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Forum Discussion

Pookeyblow's avatar
Pookeyblow
Collaborator | Level 8
2 years ago

Dropbox removed "Save hard drive space automatically"

I thought "smart sync" was so that Dropbox automatically makes files I haven't used in a while online only. I don't see a smart sync option on my M1 Mac (macOS Monterey 12.1), but I have "Make onl...
Desktop
Mac
Sync
  • Megan's avatar
    Megan
    2 years ago

    Hey all! 

     

    Just wanted to jump in here, and let you know that the option should be back, and all should work like they used to.

     

    Thanks a bunch! 😎

fedeboraxx's avatar
fedeboraxx
Helpful | Level 7

Hi there,

It seems the new Dropbox makes a lot of files online-only without me asking it to do so. It is very annoying AND unhelpful as sometimes I work without WIFI. How do I turn this off? It was much better before, where I told it which files where online, and which needed offline access.

 

Thanks

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey fedeboraxx, sorry to hear you're having issues with this.

 

Could you please clarify your device's OS version and the status and version of the desktop app as shown in your menu bar? 

 

Also, did you try making the files you'd like to access at all times available offline before trying to open them through your 3rd party apps? 

  • fedeboraxx's avatar
    fedeboraxx
    Helpful | Level 7
    2 years ago

    Thanks Walter. I have the latest Mac, and the latest Dropbox, everything updated to whatever is the newest version.

    And do you suggest going through ALL My FILES and right clicking to make the offline? This seems like a huge waste of time

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi fedeboraxx, have you tried marking the entire Dropbox folder as available offline, or bulk selecting all the files in the root folder to mark them the same way?

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