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Forum Discussion

JOfE's avatar
JOfE
Experienced | Level 11
5 years ago

Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync

Dropbox version v110.3425 in macOS 11 is not showing integration in the finder menu. It is also not showing smart sync notifications in finder windows. Anyone else have this problem?
Desktop
Mac
Sync
  • Megan's avatar
    Megan
    4 years ago
    Thanks for the added info MartinL1!

    Could you please try the following steps:

    -Click on the Dropbox icon
    -Open your Activity Monitor from your Mac Utilities folder
    -Search for "Dropbox" in the search bar, and click the "x" on the top left, to force quit everything related to Dropbox
    -Re-start Dropbox from the applications folder by double clicking on the Dropbox application
    -Click on the Apple icon in the top left of your screen
    -Click on "force quit"
    -Relaunch the finder

    Thanks! 
gourmetbooks's avatar
gourmetbooks
New member | Level 2

Same. After reinstalling DB, no sync icons, and no right-click menu.

 

(MBP 16", MacOS 11.1)

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
4 years ago

Thanks for joining us here gourmetbooks.

 

Can you let me know which version of the app you have installed? You can hover over the Dropbox icon in the menu bar to see this.

  • gourmetbooks's avatar
    gourmetbooks
    New member | Level 2
    4 years ago
    Daphne wrote:

    Thanks for joining us here gourmetbooks.

     

    Can you let me know which version of the app you have installed? You can hover over the Dropbox icon in the menu bar to see this.

    v. 113.3.427

     

    Thanks!

    • ur0drivr's avatar
      ur0drivr
      New member | Level 2
      4 years ago

      This is also a problem for me. Running v112.4.321 on Big Sur 11.1

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