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Forum Discussion
Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync
Dropbox version v110.3425 in macOS 11 is not showing integration in the finder menu. It is also not showing smart sync notifications in finder windows. Anyone else have this problem?
- Thanks for the added info MartinL1!
Could you please try the following steps:
-Click on the Dropbox icon
-Open your Activity Monitor from your Mac Utilities folder
-Search for "Dropbox" in the search bar, and click the "x" on the top left, to force quit everything related to Dropbox
-Re-start Dropbox from the applications folder by double clicking on the Dropbox application
-Click on the Apple icon in the top left of your screen
-Click on "force quit"
-Relaunch the finder
Thanks!
I downloaded and re-installed the dropbox app. The account had to re-sync but it is now showing smart sync status. Try that.
It's back now, but I needed to remove all components manually and install from scratch. A simple re-install wasn't suffice.
@devilsinkpot, can you pass on what you did to remove all the components? I dragged Dropbox from the Applications folder to the trash and reinstalled with a download but that didn't work. Perhaps also deleting the folder ~/Library/Application Support/Dropbox?
I cleaned out the usual folders under /Library and ~/Library from any Dropxbox-related files (Application Support, Application Scripts, Caches, Containers, GroupContainers, Dropbox, …).
The issue keeps coming back. I can't pin it down to some special event, but I reinstalled three times now and each time Finder integration vanished after less than a day of using the machine. On two machines. One a factory installed, new Macbook with nothing but Big Sur and Creative Cloud on it.
Same issue here. After installing dropbox again, the second time it worked.
Urgh, I'm not looking forwards to having to do that
This problem was recently resolved on my MacBook Pro with Dropbox update v112.3.247. I am running macOS Big Sur Version 11.1 Beta (20C5048k), and Dropbox should also work on the standard public release of Big Sur. Hopefully this can close out the problems reported in this thread.
How do you get that latest version? I'm on 110.4.458
It happens that the Dropbox Finder Extension appears multiple times (check the activity monitor). This makes sync and smart sync operations non visible but synchronizations with the Dropbox site are working
A workaround is to force quit all these extensions using the activity monitor. After that Force quite the Finder process. It will automatically reappears and the Dropbox Finder extension appears too (made it is hooked to the Finder process).
It is unfortunate that I have to do this frequently, sometimes daily.
Can't you write a better software this will prevent this duplications? After all we are using Mac OS X to not mess with such things
