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Forum Discussion
robinwn
3 years agoHelpful | Level 6
Dropbox is not searchable in Mac OS Monterey 12.0.1
Dropbox files/folders are not searchable in spotlight on new MacBook Pro with M1 chip - Monterey OS 12.0.1. Have re-indexed spotlight. Have uninstalled and reinstalled Dropbox and rebooted. Have made...
- 3 years ago
I have found a solution, everyone! I hope everyone struggling with this will find this post. The problem isn't with dropbox, it's with Mac Spotlight. Which surprised me, as I always thought the finder search was separate from Spotlight, but apparently, on the back end, both are one-in-the-same. I've heard many times that re-indexing spotlight didn't work, but it does! You just have to do it a different way for everything to ACTUALLY 100% reindex.
Tutorial is here on apple's forums: https://discussions.apple.com/thread/253479408
Just giving credit where credit is due.
In case that goes away, instructions are also listed below.
- Open System Preferences and go to Spotlight's Privacy tab.
- Add the entire hard disk INTO the Privacy list.
- Maybe wait 30s.
- Remove the hard disk FROM the Privacy list.
Spotlight will re-index. After finish re-indexing, the search in folder works for me.
(To see if Spotlight is indexing, use Command+Space to invoke Spotlight, and type in something. Wait a second. You should see a progress bar to show indexing progress)
Of note, I am on Mac OS Monterey 12.6 (21G115). My dropbox version is 158.4.4564. These are both the lastest, as of now, 10.3.2022.
Hopefully this helps! Changed my life - I can work again!
bri_guy
3 years agoHelpful | Level 6
I updated Dropbox to version v159.4.5870 on my Mac, which (as expected) moved the files to ~/Library/CloudStorage. Now, searching my Dropbox folder in Finder no longer works - zero results returned, every time. I'm running Mac OS 12.6. Any idea how to fix this?
- k762 years agoHelpful | Level 5
I had a feeling this issue would happen when Dropbox forced me to move the Dropbox folder into the Library folder, and I was right. The Library folder is hidden and not searchable. What were they thinking?
- FemmeFromage2 years agoHelpful | Level 5
I think all the tech companies think we have good internet access 24/7 and only save to and work from the cloud. Sorry, but there are millions of us stuck with satellite or DSL on copper lines. Even if we live in a city. Dropbox is my back-up drive. And I'd like to change my answer about the Spotlight fix. It worked for a day, now Finder can't find anything on Dropbox again. I'm not sure why. If this doesn't get fixed, I will switch my cloud storage provider.
- DrAJP2 years agoHelpful | Level 6
I'll be anxious to see how long the "fix" lasts. If it doesn't keep working (and if DropBox doesn't fix everything), I'll also be moving my business. Have been a customer for over 10 years. Hopefully, DropBox values loyalty.
- DrAJP2 years agoHelpful | Level 6
I didn't have any issues using Spotlight Search until DropBox's update that changed everything. This fix seems to also fix the issues caused by this update.
- Jay3 years agoDropbox Staff
Hi bri_guy, thanks for bringing this to our attention.
Do the files have a cloud icon next to them, or a green tick?
Are you searching for the file name, or a keyword inside the file itself?
This will help me to assist further!
- vmkirin3 years agoExplorer | Level 4
I'm having the same issue. What's more, my apps on Mac OS 12.6 can't see any DropBox files. I literally can't work right now, as one of my apps uses a database located inside of DropBox. I updated to the new version of DropBox last week, and assume all would be synced by now. I tried selecting "make files available offline" but no change. Help!
- bri_guy3 years agoHelpful | Level 6
I am trying to search for the file name. There is neither a green tick nor a cloud icon as you can see in the attached screenshot. FYI, the Dropbox app IS running and when right-clicking, I see all the expected options: View on Dropbox, Make Available Offline, etc.
- vmkirin3 years agoExplorer | Level 4
Hmmm. For me, if I open DropBox from the DropBox icon, it takes me to the expected folder with all my items. But if I look in Finder for DropBox it doesn't exist, and my apps can't find it to open any files or databases therein. I tried to make a Finder hotlink in the Finder sidebar to the DropBox folder that opened from the icon, but no dice. Hope they can help us soon.
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